Chester Zoo traffic chaos as people forced to turn around due to 'horrendous' queues

There were scenes of chaos at Chester Zoo today, March 17, as people were forced to turn around due to ‘horrendous’ queues into the wildlife park.

Customers have reported major congestion into the park with some who had pre-paid for their tickets having to turn around because of the delays.

Some people have posted on social media that they have been waiting up to an hour to get into the zoo. Bus services have also been affected in the area.

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One woman posted on X, formerly Twitter: “@chesterzoo What’s happening with the traffic to get in these days?

“Couple of weeks ago I queued for 20 mins to get into the car park (caused entirely by poor car park management) and today have given up after almost an hour on the A41.”

Another customer said: “We've pre paid for our tickets today, will we get a refund? The traffic is at a stand still all around the area”

In response to the complaints, Chester Zoo said in a statement online that their car park management teams are currently directing traffic and trying to help those in and out of spaces.

They said: “A trip to the zoo is proving to be incredibly popular today - thanks so much to everyone who’s keen to come and see us.

“If you’re heading over please be aware it’s ever so busy right now. Our teams are out there directing traffic and trying to help people in and out but every space in our car park is now taken.”

As it is ‘Member’s Day’, every member can bring up to four people into the park for half price.

Replying back to them, a customer said: “Surely you know how many members you have and tickets have been booked? Should have said when you were sold out. The traffic