Martin Lewis Britain Martin Lewis Britain

What to do if you cannot submit a meter reading to your energy provider today

manchestereveningnews.co.uk

People are being urged to submit a meter reading before October 1 to avoid unnecessary additional costs on their energy bill.

Some people may be unable to submit a meter reading, either due to a faulty meter or a supplier's website going down due to a high number of visitors - something that has happened before when bill prices were due to increase.

If for whatever reason, you're unable to submit a meter reading on the eve of the price cap change, there's no need to panic.

First of all, the reason it's important to take a meter reading is that any energy you use from Saturday will be charged at a higher rate than before.

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