Greater Manchester care home plunged into special measures amid safety concerns for residents

A care home has been placed into special measures following a damning watchdog inspection.

The inspection was carried out after health inspectors, the Care Quality Commission (CQC), received 'specific concerns' about the service including staffing, safeguarding, falls management and leadership. Barton Brook Care Home, run by the We Care Group, is a home on Trafford Road in Eccles which provides care for up to 120 people. At the time of inspection there were 110 people using the service.

Following this inspection, the service’s overall rating has dropped from requires improvement to inadequate, as have the ratings for being safe and well-led. How effective, caring, and responsive the service is has dropped from good to requires improvement. The service is now in special measures, which means it will be kept under close review by CQC to keep people safe and it will be monitored to check sufficient improvements have been made, says the watchdog.

The care home provider has said it is 'disappointed and saddened by the findings within the report' and has apologised to residents and their families. The chief executive of the We Care Group told the Manchester Evening News that a 'robust action plan' is in place, naming a new manager to ensure improvements happen.

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Care is given across four separate 'houses' across the site. These include Monton (EMI Nursing), Moss (Residential Dementia),Brindley (Nursing) and Irwell (Nursing).

Alison Chilton, CQC deputy director of operations in the north, said:“When we visited Barton Brook Care Home, it was disappointing to see such a significant shortfall of strong leadership.