Housing association ignored tenant's noise complaints for years - and didn't even bother to record some of them
A housing association ignored a tenant’s complaints about loud music for years and said they ‘couldn’t be bothered’ to record some of them, a damning ombudman’s report has said. The chief executive of social housing landlord Six Town Housing, who rent out 8,000 homes in Bury, has been ordered to personally apologise to Tracey Farmes and pay her more than £1,000 in compensation after it found ‘a lack professionalism’ and severe maladministration on the matter.
