Mum left in apartment block lobby with her dog and baby - the lift in the 22-storey tower has been broken for 'months'

Residents of a 22-storey MediaCity apartment block slammed ongoing issues with the lifts as 'unacceptable'.

One of the two lifts in the Number One building has been out of order for 'a number of months' and Tom McCafferty, who lives on the 21st floor, claims that the other has been in a 'constant state of disrepair' since he moved in more than two years ago. Tom told Manchester Evening News about a 92-year-old woman lives on the top floor of the building who is 'housebound' when the lifts are no operating properly.

He said: "For the last two years the lifts have been in a constant state of disrepair or not working. For nearly six months now, only one lift has worked out of the two in the building, and the second regularly stops, breaks down or jams.

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"They'll come on for a few weeks and then they'll be off for a massive amount of time. We've been told they can't get parts and two tower blocks have gone up in the time that they've been trying to fix the lifts.

"Urban Bubble (the management company) told us it would be fixed by the middle of May, it's now June and there's still no lifts. We receive patronising letters saying that parts can't be got. We're being fobbed off and nobody seems to want to do anything.

"Some of us pay £300 per month on maintenance fees and this is what we get. It's unacceptable."

Melissa Cosgrove lives on the 16th floor with her baby and pet dog. She told M.E.N : "Two or three days ago, the lifts were broken and I was stuck downstairs with a pram and a dog. I got in touch with them and they told me someone would be with me in four hours but it was 7 o'clock at night and I needed to get