Man suffering from Crohn's disease left 'completely embarrassed' after Tesco staff refused to let him use toilet

A man has told of his anger at being denied use of a staff toilet at a Tesco branch despite it being an 'emergency' situation. Wayne Jones suffers with Crohn's and was in Eccles when he suddenly needed the toilet.

Crohn's can cause people to need the toilet fast as the bowel condition can cause sudden diarrhoea and severe stomach pain. He stopped at the Eccles Tesco Express petrol station while in a rush to find a toilet, but, unfortunately this branch did not have a public toilet as other petrol stations or larger stores would have.

Wayne was carrying his Crohn's and Colitis UK 'Can't Wait Card' which explains the Crohn's condition and offers a discreet way of letting staff know that they need a toilet quickly. The 38-year-old asked a member of staff, who asked a manager, if he could use the staff toilet, but this was refused despite the emergency circumstances. This left Wayne feeling discriminated against and now in a panic to find somewhere else to go.

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Wayne told the Manchester Evening News that on past occasions at other stores he has been allowed to use the staff toilets as it was understood it is an emergency with Crohn's. "I was having a particularly bad day with it and when you have to go you have to go," he said.

"When I have showed other companies the card before they know the laws, you can’t stop anyone from using the toilet when they need it. Nine times out of 10 they let you use the staff toilet and send someone with you which is absolutely fine, I just need to use the toilet, it doesn’t cost them anything.

"Members of staff have taken me to the staff toilet before and waited outside which is absolutely fine. I just