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Luggage dumped in huge pile at UK airport amid travel chaos

A huge pile of passengers’ bags have been pictured at a UK airport as the travel chaos continues. Dozens of suitcases were stacked on top of one other next to a baggage carousel at Bristol Airport, WalesOnline reports.

The airport has claimed that “above average baggage delays” were the cause of the problems and that they try their best to make sure staffing levels are properly maintained.

One furious passenger complained that his luggage was damaged and that no staff were on hand to help.

Read more: LIVE: M56 closure as air ambulance lands amid long delays after serious crash

Phil Ransome, who flew into the airport from Catania, Italy, said: "Home from holidays to baggage collection at #bristolairport, elderly passengers could not reach their suitcases, nobody around to assist, damaged suitcases, what a shower of s***."

"There were dents and scratches on the cases. Luckily nothing inside was damaged. I had to help some older people by climbing over and retrieving their cases.

"There were no airport staff anywhere to help or complain to."

Bristol Airport said in a statement: "We apologise to customers impacted by the above-average baggage delays on the Catania flight arriving on the afternoon of Friday 17 June. We work closely with all business partners and airline handling agents to ensure staffing levels are sufficient to provide a good service to passengers.

"However, aircraft arriving off schedule and staff shortages can impact on waiting times and service standards. We constantly review resourcing across all areas and adapt plans to meet demand and build in resilience where possible.

“We appreciate the frustration experienced by customers currently and please be reassured our teams are working exceptionally hard

Read more on manchestereveningnews.co.uk
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