I spotted Sir Jim Ratcliffe reaction during Man United vs Chelsea - the Glazers should take note
Sir Jim Ratcliffe is already proving he can offer Manchester United something the Glazers never have.
The INEOS chief was at Stamford Bridge on Tuesday night, breathing in the drama that unfolded. He will be crestfallen by Cole Palmer’s Fergie Time winner, and looked in a forlorn mood at full-time.
He was flanked by right-hand man Sir Dave Brailsford and goalkeeping great Peter Schmeichel in the directors' box. Make no mistake, he is as much a fan as those bellowing out the club anthems in the away end.
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Ratcliffe is in the position most life-long supporters dream of being in but he faces some tough decisions this summer. Erik ten Hag still has questions to answer with his position not fully secure.
There are also transfer matters on the mind while the compensation situation with Newcastle sporting director Dan Ashworth needs sorting. But for two hours, he felt the vehement emotions of the game, something that is not replicated from a TV screen 4,300 miles away across the Atlantic.
The Glazers have been absent owners for the majority of their reign and have a canny knack for evading reporter dictaphones but for a few blips. Communication with fans comes almost exclusively via boardroom-jargoned press releases with the rapport non-existent.
Ratcliffe has made a concerted effort to prove the Glazers are not the norm. He has sat down with fan groups, invited in journalists and been present at a number of games.
The 71-year-old is becoming the face of United, and this is no accident. Fan trust in the hierarchy has not been there over the past decade and supporters have