Fans furious as they face weeks of delays buying England shirts ordered through Manchester-based firm

Football fans are kicking off after experiencing delays of weeks on official England football merchandise.

One dad claims he paid £150 for two England Women's home shirts and £95 for an away shirt from englandstore.com which is owned by US company Fanatics Inc and has its European headquarters situated in New Islington, Manchester. Michael says he placed an order on August 16 and is yet to receive the items.

The shirts were intended for his daughters to celebrate the achievements and performance of the England women's team during the World Cup. He also claims that an assistant told him thousands were currently experiencing the same problem, the Mirror reports.

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"I ordered these shirts for my wife and daughters when England beat Australia in the semi final,” said Michael, who only gave his first name.

“I knew they wouldn’t arrive before the final but the site promised they would come by August 23. I was happy with that, I was keen for my daughters to celebrate and be proud of the achievement of the England women’s team.”

After realising the shirts were taking a while to show Michael went through a Fanatics 'fan assistant' which could be a fill-in for customer services. He was told there was no way of knowing when his order might be dispatched and was also told "thousands" were in the same position.

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“I’m giving up,” he said. “I can’t give one of my children a shirt and not the other.” He says he informed Fanatics that he was going to recover his money through his credit card provider after which they called him with an apology and two emails that