EDF Energy issues update to customers on fixed price rates amid cost of living crisis

EDF customers will see their energy bills rise in October in line with Ofgem's new price cap. The price cap could rise by up to 82% and that means many customers will see bills skyrocket this year.

EDF prepayment customers are likely to see their tariff rise from the current maximum allowed under the price cap to the new limit and that means more stress for hard-hit customers who have already had a major price rise in April.

An EDF spokesperson said: "At a time when rising energy bills are a huge concern for many of our customers, support packages have been top priority at EDF. As a business we have looked across our network to identify areas that we believe are pinch points for consumers, and done all we can to offer help."

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According to Money Saving Expert the cheapest fixed rate deal for those who want to switch is Ebico Living, a one-year fix that will cost £4,700 a year. That is way above the price you should be considering, which means that EDF customers are probably better off sticking with their current variable rate.

The energy price cap is predicted to rise by 82% in October (to £3,582/year on typical use), that means you should only switch to a fixed rate deal if it will be cheaper than that price, or a little higher if you value consistency over potential price rises in future.

EDF does not publish its fixed rate deals but as an existing customer you can sign up to price alerts here. If you sign up for these you can switch to fixed rate if the price falls below the benchmark.

For those who do not switch EDF says customers can do a couple of things that may help although very few of them actually help to reduce the price.