DWP issues advice to PIP claimants amid calls for change to 'unacceptable' assessment process
The Department for Work and Pensions (DWP) has acknowledged that the procedure for obtaining Personal Independence Payment (PIP) is “being kept under review”. This follows a question by Liberal Democrat MP Ian Roome regarding why “reassessments are being scheduled for people with incurable disabilities and terminal illnesses”.
Citing a particular case, he pointed out the absurdity faced by one of his constituents on PIP, who is sight-impaired and deaf-blind registered, leaving them unable to use a phone or complete forms. In his response, the Minister for Social Security and Disabilities, Sir Stephen Timms stressed the importance of periodic PIP award reviews to ensure correct financial support levels.
He mentioned: "An online process is being trialled and we are looking at further potential improvements."
Sir Stephen also stated: “It is, of course, important that we keep the awards under review, because sometimes they go up as well as down and we want to ensure that the support being provided is appropriate for the claimant. We also need to ensure that the process is accessible - I agree with him about that.
Help can be provided to manage the assessment process. ” However, Labour MP Debbie Abrahams, the new chairwoman of the Work and Pensions Committee, contested this viewpoint, reports the Daily Record.
She highlighted the indignity suffered by many during the PIP application phase. Her comments in the House included: "It was reported in the Sunday papers that a blind woman with additional complex needs had her PIP assessment over the phone, which was approved, but then she was sent a letter to confirm that.
"Sense have stated that over half of the people they surveyed feel humiliated by the process. I know (Sir