Banned Jet2 passenger apologises for 'vile' antics onboard Manchester to Turkey flight and explains why she lost control

A woman who was handed a life ban by Jet2 for screaming in the faces of airline staff has apologised for her "unruly, aggressive and vile behaviour." Catherine Bush said she felt 'ashamed' of herself and wanted to "apologise from the bottom of my heart" for causing distress to airline staff and passengers.

Catherine, from Cleckheaton, West Yorkshire, hit the headlines when shocking footage of her behaviour on the flight from Manchester to Turkey was widely shared. The flight had to be diverted to Vienna so she could be kicked off and she was later given a lifetime ban and a £5,000 fine.

She has since emailed a lengthy apology to Jet2 which she has shared with YorkshireLive to show how sorry she is.

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In the email, she admits that she had become so intoxicated on the flight that she couldn't control herself. She had started drinking to calm her nerves due to not having her prescribed medication, she said. And she denied claims that she had tried to open the plane door and struck passengers.

"I would firstly like to extend my deepest apologies to you, your airline and the passengers on the LS895 flight for my unruly, aggressive and vile behaviour.

"I am so ashamed of myself for conducting myself in that manner," she wrote.

She added: "There will never be an excuse to justify what happened and I wholeheartedly hold my hands up and take full responsibility for my actions.

"I know it is no excuse, but I do suffer with severe mental health issues, I have anxiety, depression and a personality disorder.

"The disorder makes it very difficult for me to regulate myself, my emotions and mood.

"I currently take anti psychotic