Angry drivers slam NCP after hundreds left trapped inside Manchester city centre car park

Angry drivers have raised their concerns after a string of incidents where they have been left trapped inside a Manchester city centre NCP car park. The MEN is now aware of FIVE different incidents where hundreds of motorists were left shuttered inside the NCP Palace on Whitworth Street over the past six weeks when the exit failed to open.

The MEN first highlighted the issue at the weekend after an incident at the multi-storey car park on Monday, November 4, when around 200 motorists were trapped when the metal exit shutter would not open. In response to our article, a string of motorists have now come forward to say the same thing has happened to them at the same NCP car park with the shutters not opening on different nights.

The car park is popular with audiences heading to the neighbouring Palace Theatre, and will often see a high volume of drivers leaving at the same time after a theatre show in the evening. All of the incidents with the shutters reported to the MEN have occurred post-theatre shows.

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Since our first article, we have now had complaints from motorists highlighting four other nights at the same car park involving the shutter not opening since October. Drivers struggled to find a way to contact anyone at NCP, with no emergency phone numbers displayed at the exit - and on two occasions the only way motorists got out was by someone manually lifting the shutter.

NCP bosses have "sincerely apologised" over the incident that occurred on November 4, blaming a "technical fault, which is extremely unusual". The multi-storey fits up to 411 cars at capacity.

In response to the new complaints that the MEN has now raised, NCP has