A Blue Jays fan had his tickets stolen online. Here's how to prevent it from happening to you

A Toronto Blue Jays fan is warning others to be vigilant after expensive tickets he bought for his parents were stolen from his online account. 

James Somersett said he and his girlfriend saved up to get his parents seats just nine rows from home plate to watch the Jays take on the Chicago White Sox on June 21. 

Somersett bought them on StubHub, the ticket reselling platform, but was worried his parents weren't tech-savvy enough to use the tickets on their phones. So, he called the Blue Jays box office to make sure they could get physical tickets on game day.

But as he was calling to double-check everything was a go, someone was busy stealing the tickets. 

His StubHub account's password was reset and shortly after his parents' tickets were transferred out of his account for $0 to someone named soccer3921@mail.com. 

Somersett didn't discover this until his parents arrived at the Rogers Centre on game day, leading to a moment of panic and Somersett shelling out $600 for two more seats.

"They deserved this day. And it sucked. It was almost taken away from them," Somersett told CBC Toronto.

Two cybersecurity experts said it certainly appears Somesett was hacked, though it would take a forensic investigation to figure out who the culprit was. They also say his case is a lesson in keeping online tickets safe and another warning to Canadian fans that online platforms like StubHub aren't doing enough to protect them. 

Somersett reached out to CBC Toronto after striking out while trying to get a refund from StubHub, something he was confident would happen when he bought a second set of tickets.

Instead, StubHub emailed him July 1 to say they "do not believe any third party successfully accessed [his] account" and "did not find