Yankees team up with GameOn's intelligent chat platform to enhance digital fan experience

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The New York Yankees recently announced a new partnership with GameOn Technology that aims to help sports fans have authentic conversational experiences.

The intelligent chat platform powered by GameOn will make purchasing tickets to sports events around the world easier. As it relates to the Yankees, fans inside Yankee Stadium will have direct access to the AI-enabled chatbot.

The chat will act as a virtual concierge and will be able to provide answers to many frequently asked questions baseball fans would have during their visit to the Bronx stadium. 

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A general view of an empty Yankee Stadium is shown as the game between the New York Yankees vs the Toronto Blue Jays has been canceled due to inclement weather at Yankee Stadium on May 26, 2021 in New York City. (Al Bello/Getty Images)

The built-in technology will enable the chat to generate responses in a variety of languages. The full integration of Ticketmaster into the platform will give MLB fans across the world the capability to find tickets quickly and easily.

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"What the Yankees and GameOn agree on is that everybody is already chatting. I know I'm certainly chatting on my way to any game that I'm going to, I'm chatting while I'm there," GameOn CEO Alex Beckman told Fox News Digital.

GameOn has made accessing important information easy, automated, and fast for fans.

"We're making sure that the Yankees are able to connect with those fans all along the points of that fan journey. It could be in the stadium, anything from finding something they need, a