Willy Wonka Experience organiser issues full statement for first time after chaos

The organisers of the Willy Wonka Experience in Glasgow have released a full statement.

The exhibition went viral and parents were enraged after splashing out £35 per person on the attraction. They say they were promised a day of delight immersing themselves in Roald Dahl's most popular novel. But they were left bitterly disappointed by what they actually discovered.

Several clips on social media show their disappointment. In one, a mum pans the camera around to show a handful of props, including a bar of Wonka chocolate, a blue pipe, candy sticks and a solitary Oompa Loompa behind a pop-up table. Her son, other kids and their parents can be seen looking around bemused as they realise they just splashed out £35 for the privilege.

The mum can be heard saying: "I'm not joking, paid £40 a ticket for this." She points the camera to the walls, where large sheets covered with Wonka-like settings are hanging. She explains that the organisers set them up for families to take photos in front of them. "What a waste of money," she added.

The Mirror reports that children feigned happiness when Oompa Loompas offered them singular jelly beans and a quarter cup of lemonade. Footage of the vent has since gone viral, with reports seen in countries as far flung as Australia and on US talk shows.

House of Illuminati, the Glasgow-based company responsible, has now taken to social media in its first siginificant statement since the event last Saturday. Director Billy Coull wrote through the company page that each of the 850 tickets purchased will be refunded.

The statement read: "I am reaching out to address the recent cancellation of the "Willys Chocolate Experience" event. Firstly, I want to extend my sincerest apologies to each and every