'We got told by Jet2 that we can use the swimming pool water. That's disgusting. It's like 40 degrees'

A family claims their £3,500 holiday was ruined when the water supply was cut for 24 hours in 40-degree heat - and were told by Jet2 to 'use the swimming pool'. Laura Adediji booked a week-long package holiday to Coral Bay, Cyprus, last month with six family members, including her two young children.

But the 36-year-old said she was shocked when, three days into the trip, the water supply at their villa dried up and they were unable to wash or access drinking water from the taps for 24 hours. Laura says she contacted the villa company and Jet2 'numerous times' and when she explained their predicament on June 19 was assured the water would be restored 'soon'.

But Laura claims the sweltering family, who endured temperatures of up to 40 degrees, was merely told by text that 'water from the pool could be used to help flush the toilet'. The waste company director says the family was forced to cancel taxis and a restaurant booking because they didn't want to go out without showering after lying by the pool all day.

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Laura is demanding a full refund for the holiday due to the 'shocking' Jet2 customer service. Jet2 said there had been a municipal water cut temporarily affecting the area and advised water from the pool could be used to help flush the toilet.

Laura, from Cannock, Staffordshire, said: "I decided to contact the villa provider directly and they said they hadn't heard anything from Jet2 and came round on Wednesday. We decided to go out for dinner on Wednesday night and had booked the restaurant and taxis. I had a shower first and my son was half-way through his shower when the water went.

"There was no water in the toilets, in the