Video doorbell captures postman appearing to kick family's dog

A mum says her daughter was left in tears after her video doorbell captured a postman appearing to kick their dog while delivering a parcel to their home. Footage from the woman's Ring video doorbell shows the member of Royal Mail staff at the door of her Greater Manchester home, which was opened by her teenager daughter one morning last month.

In the footage, the postman can be heard muttering a few words before passing the parcel to the girl. The family's dog can then be seen running towards the open door, barking.

The man appears to kick the dog, which then tumbles across the driveway before getting to its feet. The postman then leaves.

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The mum says her daughter approached her in tears following the incident. She claims the dog now wets itself every time the doorbell rings.

The Manchester Evening News understands the incident has been discussed internally with the postman involved and he has claimed the dog nipped him on the ankle, with his subsequent action a reactionary reflex.

In a letter seen by the M.E.N, Royal Mail have apologised for the upset caused. Bosses point out that 33 of their delivery workers are injured by dogs every week in the letter.

The mother said: "My dog is terrified of going to the door and when the doorbell goes, he wets himself and is visibly shaking.

"My daughter answered the door for the delivery. I was outside hanging washing up and she ran in and told me what had happened. My daughter was very upset. She was crying her eyes out and she's not an emotional kid."

The mum said she made a formal complaint to Royal Mail.

The letter she was sent reads: "We wish to again express our regret and offer