Tui travel disaster makes little girl never want 'to go on holiday again'

A woman claims her five-year-old daughter said she never wants to go on holiday "ever again" after a dreadful experience with a popular travel company.

Kim McManus, 40, from Widnes, was supposed to fly to Turkey on Friday for her daughter's first-ever holiday abroad. However, things soon turned sour after they began queuing up to get on the plane.

At first, the mother and daughter were told the wait was due to overbooking. But less than an hours later, Kim received a text message from Tui, informing her that their whole holiday package has been cancelled.

Read more: Full list of TUI flights that have been delayed or cancelled

Speaking to the Liverpool Echo, Kim said: "We had to get there early because of traffic issues, and then the flight was delayed by about five hours. We were all queueing up to get on the plane when they came around to everybody and said that the flight had been overbooked by 13 people.

"Six people hadn't shown up so they were now seven people too many. They were asking people to volunteer to not fly but without the guarantee of another flight at all in the next week.

"Nobody was going to take that so we waited for another hour and then they came over the tannoy and said that the cabin crew have now gone over their allotted hours and therefore the flight would now be cancelled.

"I was so shocked. It's my first holiday in seven years and it's my little girl's first holiday ever. She just broke down sobbing, saying 'please mummy please you said there was only one more sleep'.

"She was just absolutely devastated. Then they said that we should all go home or to a hotel and they would message us the details of our new flight the next morning.

"I left the airport and went home, but within an hour they'd