Rugby World Cup organisers apologise to fans and vow to improve anthems

Rugby World Cup organisers have apologised to fans who struggled to make their way to the Stade de Bordeaux for Ireland's opener with Romania and to those supporters who were stuck outside the Stade Velodrome, as well as promising to to address the concerns over national anthems at the tournament.

The World Cup pool D match between England and Argentina in Marseille got under way on Saturday to hundreds of empty seats as supporters were queuing outside, while in Bordeaux tramway problems delayed fans arrival.

"We apologise to the fans who missed kick-off. It was our responsibility," France 2023 president Jacques Rivoal told a press conference.

"We are very confident in our capacity and in the capacity of the organising committee to address these challenges and find de relevant solutions," tournament director Michel Pousseau said.

"We will never be complacent. Our ambition is to deliver the best for our fans. I want to acknowledge the frustration of our fans who could not make their way on time to the stadiums in Bordeaux and Marseille."

"We are looking to redeploy some volunteers to facilitate the fans' trip to the stadiums, which is what we did in Marseille as soon as Sunday," France 2023 director general Julien Collette said.

France is under scrutiny, with Paris hosting the Olympics next year.

"All the government services are mobilised to assist us. Everything we are putting in place to facilitate fan experience will help for the Games," Rivoal said.

While French TV channel TF1 had a 2023 record 15.4 million viewers on Friday for the curtain-raiser between France and New Zealand, those watching on TV, and those in the stadiums, were puzzled, if not outraged, by the rendition of the national anthems.

The anthems were