Mum hit with £100 parking fine after pulling over to take emergency call from daughter

A mum of five who was slapped with an £100 parking fine after pulling over for less than a minute to take an emergency call from her daughter has called the charge "wrong on so many levels".

Stephanie Bentley, 36, was forced to pull over in an emergency in a taxi bay last month after she got a sudden phone call from her 13-year-old daughter Rhyannah, who suffers from a debilitating skin condition.

But just a few days later, Stephanie received a PCN notice from a parking firm named ES Parking Enforcement Ltd, telling her that she had to pay £100 within 28 days, or £60 within 14 days. She appealed, telling them the circumstances, but has been told she must pay the fine, reports LancsLive.

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The letter from ES Parking Enforcement Ltd, informing her that her appeal has been rejected, states: “Photographic evidence shows you did not park within a marked parking bay. There are multiple signs stating vehicles must be parked fully within the confines of a marked parking bay. The terms and conditions of parking at the above site were displayed.”

But Stephanie says she was "panicking" in the moment and pulled over because you cannot answer the phone while driving. She claims she was only parked for "less than a minute".

“My daughter was having a panic attack and I couldn’t answer - it’s the law to pull over to answer your phone and I did that, and it was literally less than a minute. I appealed, but within a couple of days they wrote back and rejected.”

ES Parking Enforcement Ltd stated, in its letter to her informing her that her appeal had been