Martin Lewis fan explains how she got £950 refund on bills she didn't know she was entitled to

A Martin Lewis fan has explained how she got a £950 refund on her bills that she didn't know she was entitled to.

The latest edition of the Money Saving Expert newsletter shared Sophie's story after she took their advice on how to check if you could get cheaper water bills, The Mirror reports.

Water UK, the trade body for water companies, recently announced that from April this year the average water bill will increase by 7.5 per cent in England and Wales, and by 5 per cent in Scotland. Sophie wrote to the team to tell them she had read the previous week's note about the water bill hikes.

READ MORE: 'I followed Money Saving Expert Martin Lewis' advice and cut bill for everyday appliance in half'

The Money Saving Expert advice stated that you could get cheaper bills by having a water meter installed. The team advised people who had been told they couldn't have a water meter installed to ask for an "assessed charged bill". This works out how much you'd likely pay if you were on a meter.

Water meters can help you reduce your water bill as you only pay for the water you use, rather than a fixed price. It could make your bills higher, but sometimes it can be a lot less, and if it is, Martin Lewis' advice is to switch over to it.

Sophie was going to follow this advice as she didn't know about the "assessed charge" however, this was when she found out there was a mistake with her water bill. She wrote: "We can't have a water meter, but I didn't know about the assessed charge. After contacting my water company, it discovered a mistake in the numbers used on our bill, which has now been reduced."

She explained that she has now been given a backdated refund of £950 on previous miscalculated bills.

The water bills hike from