I raced against Uber Eats to pick up my McDonald's, this is what happened

It's supposed to be fast food, but recently McDonald's customers have been complaining that it's anything but.

We reported last week how burger lovers were annoyed over wait times, saying that since it started taking orders from the likes of Just Eat and Uber Eats, it's now taking 'a ridiculously long time' to get served in store.

They complained of waiting in line while 'driver after driver' turned up to collect deliveries for those who had ordered from home.

So of course, in the interests of research, we decided to put the two to the test.

Having sent my order via Uber Eats, I set off at the exactly the same time, 6.45pm last Saturday, with my mission to order and collect the exact same items in store.

Read more: Customers say McDonald's wait times 'a joke' as restaurants swamped by Uber Eats and Just Eat orders

By this point Uber was giving me an estimated delivery time of 20 to 30 minutes. With the restaurant being 1.6 miles from my house, around 10 minutes away, I was unsure whether I'd beat that or not.

I'd already been informed via the Uber Eats app that milkshakes weren't available - when are they ever? - so it was no surprise to find the same thing when I arrived at the branch in Tyldesley, Wigan, to place my order.

When I got there, there were a few customers hanging around waiting for their food, along with three delivery drivers who were collecting orders for people at home.

While customers looked at watches as they waited in line, I heard the drivers also complaining about their waits - maybe they don't get priority after all.

My order number was at the bottom of a pretty lengthy list, but it seemed mostly online orders rather than customers in store.

By 7.18pm I had my order in my hands and less than