'I got called an a***hole and threatened twice' - McDonald's staff subjected to abuse after customers unable to order food

A McDonald's worker said they were subjected to a flurry of abuse following a worldwide IT outage this morning (March 15).

Customers in the UK, Japan, Australia, and New Zealand, reported on social media that they were unable to order food through the official McDonald's App. The company later confirmed that there was a "technology outage" which impacted a number of restaurants.

While the issue has now been resolved in the UK and Ireland, according to the company, one worker in Greater Manchester said they took the brunt of customer frustrations. One customer went so far as to threaten to throw a bike at them throughout the two-and-a-half hours they said the systems were down.

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The McDonald's worker told the Manchester Evening News: "I got called an a***hole, d******d and a b***end. Threatened twice and offered to have a bike thrown at me all by 7.30"

McDonald's confirmed this morning that the IT issue was not related to cybersecurity. A McDonald's spokesperson said: “We are aware of a technology outage which impacted our restaurants."

The company also issued an apology to its customers for the "inconvenience" that they may have experienced as a result of the IT issues. "The issue has now been resolved in the UK and Ireland," the spokesperson added.

"We thank customers for their patience and apologise for any inconvenience this may have caused. The issue is not related to a cybersecurity event.”

According to Downdetector, a system used to monitor IT problems, a spike in issues with McDonald's UK app came flooding in around 5am on Friday. Worldwide, the fast food giant owns around 40,000 restaurants.

McDonald's has been