How to report a traffic accident in the UAE

Dealing with the aftermath of a traffic accident can be a hassle, but for UAE motorists, reporting incidents to the correct authorities can be done on a computer, using an app, or with a simple phone call.

Knowing what to do in any traffic accident, big or small, can save time and reduce the impact on those involved as well as for other drivers.

If you've seen a problem or been involved in an incident on the roads in Dubai, you can now report it using the government's new DubaiNow app.

The new service allows motorists to report minor traffic accidents conveniently, instead of waiting for the police to arrive at the scene or having to go to a police station.

By recording an incident on the DubaiNow app, motorists receive a Dubai Police report by email or text message for any insurance claim.

In the event of a major accident it is still important to dial 999.

“Offering the service to report minor traffic accidents to users of the DubaiNow app will make it easier for Dubai motorists and road users to benefit from this exceptional service,” said Major General Khalid Al Razooqi, director of the General Department of Artificial Intelligence at Dubai Police.

The service has been launched as an additional tool for accident reporting. Motorists can also continue to use the Dubai Police app.

Here, The National explains how to report minor accidents in Dubai and other emirates.

Just Had a Minor Car Accident? Here’s What to Do Next!Keep in mind to abide by safety rules and report minor accidents with ease via Dubai Police App.#DubaiPoliceServices pic.twitter.com/hfdWuGJm3q

Firstly, it is important to carry your driving licence, car registration and insurance details with you. If you don't have it, you may have to visit the police