Girl, 6, in tears after £8,000 family holiday turns into 32-hour TUI nightmare

A Stockport mum has spoken of her anger after a dream family holiday turned into a 32-hour delay nightmare – leaving her eight-year-old daughter in tears.

The Tynan family were supposed to fly to Crete from Manchester Airport on May 29 but were met with “shambolic” chaos upon arrival. Kate Tynan boarded on time with her husband and two children then sat on the runway for almost four hours – and things only got worse from there.

As the family waited onboard their TUI flight, a pilot announced they were waiting for bags to be loaded due to a shortage in baggage handling staff. By the time the bags eventually arrived, the aircraft crew could no longer fly due to flight time limitations.

The family – Kate, 44; Ben, 45; Noah, 10 and Martha, eight – were then escorted off the plane and back to departures, where they claim they were left for two hours with no information or a TUI rep in sight.

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Kate eventually received an email to say the flight had been cancelled and rescheduled to the following afternoon. The family collected their bags and returned home to Marple.

The following day, the family arrived at the airport early to give them the best chance of boarding the flight. The family claim they were told there would be a dedicated check-in desk for their flight – but there wasn’t. Despite staff having “no idea” about the rescheduled flight and it being oversold, the family managed to get checked in.

After numerous delays, the family finally boarded their new flight. While onboard, a co-pilot began loading baggage onto the aircraft as there was no ground crew to do so.

The plane eventually took