Expert advice on what to do if you've been charged £120 at petrol stations under new rule change

Consumer advice experts have issued guidance to drivers who have been charged 'crazy' amounts for filling up at petrol stations.

The M.E.N previously reported how customers have been left out of pocket after being charged £120 at pumps across the region, despite only filling up a small amount.

A single mum said she was 'absolutely fuming' after noticing the money had disappeared from her account after filling up at at a Tesco petrol station in Ardwick. Another driver said he was "gobsmacked" after checking his bank balance.

READ MORE: Why £120 is being taken from drivers' accounts at petrol stations

All UK petrol stations are set to be affected by the new measure, which has been implemented by card companies, who place a temporary hold on customer's bank accounts - to ensure they have enough money.

The decision is said to be aimed at helping customers 'keep an eye on their finances' but the move has left drivers outraged, amid concerns about it will mean for their finances during the difficult economic climate.

According to consumer experts at Citizens Advice in Manchester, the new measures are legal under trading law, as long as signs warning customers are displayed clearly at forecourts.

"If there are clear signs detailing the changes then the companies are protected and the choice is with the consumer," says Rosi Avis, Partnership and Communication Lead at Citizens Advice Manchester.

"If signs are not well placed it could be classed as an unfair term and you could refer that to trading standards but given the fact the money will be refunded this probably wouldn't speed up that process."

Citizens Advice are urging local residents who have been affected by the changes, and are already struggling with their