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Care home for children suffering with mental health illnesses criticised

A care home for children suffering with mental health illnesses has been criticised after a recent inspection. Care Quality Commission (CQC) inspectors have raised concerns about systems at The Willow in Altrincham, Trafford.

The home has been given an overall rating of 'requires improvement'. An inspection was carried out in Ferbuary. Run by Oakfield Psychological Services, the facility provides 'therapeutic psychological support' for children and young people with mental health illnesses and additional needs.

A CQC report reads: “At the time of the inspection, systems had not been fully established to safeguard service users from abuse and improper treatment as safeguarding incidents had not always been effectively managed.

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“Effective safeguarding policies and procedures in place to manage allegations of abuse when made against members of the senior management team were not in place.

“The provider did not have an effective policy and procedure for safeguarding vulnerable adults and staff had not received appropriate levels of training in safeguarding vulnerable adults.”

In two out of five of the assessment categories - 'caring' and 'responsiveness' - The Willow was said to be ‘good’. For 'safety', 'effectiveness' and 'leadership' it was deemed to be in the ‘requires improvement’ category.

The report said there was enough staff to keep young people at The Willow safe.

“Staff who we spoke with were committed to treating young people with compassion, kindness and respect,” it said. “They were passionate about making sure that young people were cared for as best as possible.”

It said the ‘use of restraint’ had been kept to a minimum and 'verbal

Read more on manchestereveningnews.co.uk