Holly Willoughby and Phillip Schofield taken aback by caller's apology as ITV This Morning fans 'heartbroken'
Holly Willoughby and Phillip Schofield appeared a little lost for words after they received a call from a viewer who wanted to tell her family she was sorry for being disabled. The hosting duo were back at the helm of Wednesday's edition (March 30) of the ITV daytime show and they were joined by agony aunt Deidre Sanders who was on hand to take more call from viewers in today's phone-in which was centred around 'saying sorry'.