Parents of babies attacked by nurse Lucy Letby received a 'total fob off' from a hospital medical director after raising concerns, a lawyer representing them has claimed.
Ian Harvey was medical director at the Countess of Chester Hospital at the time the 33-year-old nurse carried out her crimes.
She murdered seven babies and attempted to kill six others. Mr Harvey retired in August 2018, a month after Letby was first arrested.
Richard Scorer, from law firm Slater and Gordon which is representing two of the families, accused Mr Harvey of a 'shameful' failure to address parental concerns, adding: "Our clients received a series of anodyne letters from Harvey containing no proper explanation or clarification. "The letters invited them to contact Harvey for more explanation and they tried to contact him repeatedly, but despite many attempts to get through to him they never received a return call.