Woman, 25, ordered a knee-length dress but when it arrived it was a crop top
A woman ordered a knee-length dress from Shein - but when it arrived it was a crop top which barely covered her tummy. Tori Walker, 25, bought a £13.49 crochet beach cover-up for her holiday to Thailand with fiancé Ben Nelson, 27.
The online photo showed an olive-coloured dress with long tassels which covered the model's thighs and reaching her knees. So Tori was surprised when the package arrived and the garment was in fact more like a crop top - and barely covered her tummy button, even though she's 5ft4in.
The admin worker said the so-called dress looked more like a string shopping bag. Tori, from North Shields, said: "It was just so funny. It’s really short and gappy. When I took it out of the bag I was so confused.
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"It just kept making me laugh. I thought, 'Um that's short' so I tried it on and was like, 'No...' I looked on the reviews and people's pictures look like the website. So I just kept on laughing because how does mine look so different? It's literally like a crop top.
"I'm a bit fuming, because it's also bad quality with threads hanging out of it, and because I was really excited and happy when I ordered it and I thought it was going to look really nice.
"I thought it would really suit a holiday in Thailand. I don't have time to replace it now. I expect I'll wear it just once for a laugh, but with a top underneath."
She bought it on September 11, and it arrived on September 22. The dress was advertised for £13.49 but Tori used a discount code and paid £10.12.
Tori said she contacted Shein customer services. She said she doesn't think she has been sent the wrong item because the bag featured the matching product code.