Spotting impersonation scams and how you could get your money back if it happens to you

Falling for a scam can put you significantly out of pocket but with so many emails and texts on our devices everyday it can be hard to spot the genuine from the fraudulent.

Impersonation scams are said to cost Brits millions of pounds every year. They see fraudsters pose as trusted organisations such as banks and authorities to broadband providers in attempts to trick people out of their hard earned money.

Thankfully there is help available for those who have fallen victim to scammers and lost £3,000 or more. Family-run law firm CEL Solicitors is helping people nationwide to get their money back, and may even be able to help those who have been denied a refund by their bank.

According to CEL Solicitors, scammers posing as official bank staff and often pretending to be from a bank's fraud team is a common trick, and some of the firm's clients have transferred their entire life savings over in these situations.

CEL Solicitors client, Catherine - whose name has been changed to protect her identity - experienced this first hand and explained: "After receiving a message from my bank saying they would call me shortly, I picked up a call from people pretending to work there. They told me all my details had been compromised and to transfer my money to a 'safe account' that they would open for me. By the time I realised I was being scammed, I had already sent a significant amount of money to them."

After attempts to get a refund from her bank were unsuccessful, Catherine turned to CEL Solicitors for help. She added: "I contacted my bank immediately but they were not very helpful. After an unsuccessful attempt to recover the money myself, I decided to seek help from a specialist and that's how I found CEL Solicitors. I couldn't