Everything you need to know about the energy crisis if you are a Shell Energy customer

Even before Chancellor Rishi Sunak's Spring Statement, consumers were aware that the cost of living was on the rise, from petrol to inflation to prices in the supermarket. But despite spring weather, finally, starting to emerge, arguably the biggest impact on people's bank balances this year will be the increase in energy costs.

Consumers have already seen their bills rise considerably over the winter, and April 1 will see further increases as the energy price cap increases by another 54%. The price cap, which is set by industry regulator Ofgem, sets the maximum amount that all UK energy suppliers can charge for each unit of gas and electricity.

Ofgem estimates that an average household will see £693 added to their bills as a direct result of this increase, although this depends on your provider and energy usage.

Energy firms are able to set their own pricing up to the Ofgem cap and customers with Shell Energy received emails earlier this month explaining what their price rises will be.

A relative newcomer to the energy market, Shell Energy has become more of a well-known player in the last few months because it has, alongside Eon, British Gas, Octopus, EDF, Scottish Power and Yü, been designated as a 'safe pair of hands' by Ofgem and therefore has inherited customers from suppliers who have gone bust as energy prices spiralled.

So whether you chose Shell Energy as your supplier or are one of their 600,000 new domestic and business customers inherited after GOTO Energy, Daligas, Pure Planet, Colorado Energy and Green Supplier Limited ceased trading, here's everything you need to know about the energy crisis.

Any Shell Energy customers on a standard (variable) tariff, pay as you go tariff or any default tariff will see