Energy supplier announces £92 million support package to help vulnerable customers

A helpful new scheme has been launched to provide up to £60 million of support for energy customers this winter, as part of a wider £92 million package announced by energy supplier E.ON Next.

The new support will provide eligible, financially vulnerable customers with targeted help during some of the coldest months of the year.

Through its new Winter Support Scheme, E.ON Next will give eligible customers a credit on their accounts to help with heating costs, as well as writing off debt for some who are struggling to afford their winter energy bills.

More than 60,000 customers have been identified as eligible for the winter scheme. The aim is to not only to help people afford their energy bills this winter, but to give some the fresh start and route they need to afford their energy bills into the future.

Customers who qualify are being contacted directly and may first be provided with £250 towards their winter energy bills*, with further support such as future payment plans and smart meter installations discussed with customers on a case-by-case basis.

Chris Norbury, CEO of E.ON UK, said: “Our package of support is helping our most in-need customers with their energy bills.

"This £92 million package is dedicated to offering direct assistance, such as through our targeted Winter Support Scheme, to help get people out of debt – and to keep them out of debt – by working with them to understand their needs and provide ways of helping them now and into the future.

“While we work with the UK Government, regulator and consumer groups to further build out our innovative, lasting solutions to tackle energy affordability, such as our pilot scheme in Coventry, we continue to urge anyone who is struggling with their energy bills to